Terms and conditions

After your reservation you will automatically receive a confirmation email.

PAYMENT METHODS:

  • Banktransfer
  • Creditcard

DEPOSIT AND BALANCE PAYMENT

  • Acompte: 30% de la somme totale sous 7 jours ou la totalité si votre arrivée est à J-35
  • Solde: au plus tard 35 jours avant l’arrivée

Si votre paiement n’est pas reçu à temps, votre réservation peut être annulée.

CANCELLATION FEES

Cancellation up to 35 days before arrival: 30%

Cancellation from 35 days until no-show: 100%

We recommend you to subscribe to a cancellation insurance. In case of cancellation due to Covid-19 health measures, no cancellation fee will be applied; you will receive a credit note or a refund.

 

GENERAL CONDITIONS

The information and prices published are provided subject to printing errors or commissions. Texts and photographs are not contractual.

RESERVATION

The reservation of an accommodation is done on a strictly personal basis.  It is forbidden to sublet or transfer your booking to someone else without prior agreement from the owner. The number of persons indicated in the contract may not be exceeded.

GROUPS

Group bookings: all bookings that include over 2 accommodation units for the same dates of stay are considered as group bookings. Group bookings are only possible outside the high season and must be requested separately.

CANCELLATION

A travel insurance undersigned by the renting party is recommended. In case of cancellation before arrival by the renting party, payments will not be refunded by the owner.  In case of cancellation of the contract by the owner due to force majeure, received payments will be refunded.

In case the renting party does not present itself on location within 24 hours after the contractual date of arrival, without informing the owner of the delay, the contract will be considered as cancelled and the owner can freely dispose over the accommodation. In case of early departure for any reasons, payments will not be refunded.

STAY PERIOD

During high season only weekly stays are possible from Saturday to Saturday.

Other periods: minimum 2 night stay for the lodges, minimum 3 nights for the gîtes, with daily arrivals and departures.

ARRIVAL

Keys will be handed over from 16h to 20h. Arrival groups from 14h.

The tenant needs to report any anomaly in the rental accommodation so that it can be remedied as quickly as possible.

SECURITY DEPOSIT

Upon arrival a deposit of €300 has to be handed over to the owner. For groups the deposit amount is €1500. This deposit will be returned to the renting party (after deducting any compensation costs linked to any damage observed during the final inspection) at the end of its stay or in case of early departure or events making a final check impossible, within one week after departure.

DEPARTURE

On the day of departure, the accommodation must be freed before 10h. Groups and weekend stays before 17h. The owner will take care of the final cleaning but the accommodation has to be left tied up according to the house rules in the accommodations.

RESPONSIBILITY

All customers must have a third-party liability insurance policy, as well as a ‘holiday rental insurance extension’ for accommodation rentals. The owner will not accept any liability or responsibility in case of theft and in case of accidents for which the tenant is liable.

PETS

Pets are not allowed on the property. The non respect of this may prompt the owner to refuse access to the premises. The tenant has no right to refund in this case.